Casa De Los Sueños
4 stars
9.0
Wonderful
(389)
4 stars
Updating price...

Casa De Los Sueños

4 stars
Carretera Garrafon Manzana 55, 77400 Isla Mujeres, Quintana Roo
9.0
Wonderful
389 reviews
Updating price...

Overview

Rating
Elegant beach hotel and 4 outdoor swimming pools At Casa de los Sueños Boutique Hotel, relax at one of the 4 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park. Housekeeping is available on request. Casa …Expedia Group
Elegant beach hotel and 4 outdoor swimming pools At Casa de los Sueños Boutique Hotel, relax at one of the 4 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park. Housekeeping is available on request. Casa de los Sueños Boutique Hotel offers 11 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. Complimentary bicycles and a complimentary water park are featured at the hotel. 4 outdoor swimming pools are on site. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.0
Wonderful
Based on 389 verified guest reviews

Available rates

Sun 3/30
Mon 3/31

The neighborhood

Carretera Garrafon Manzana 55, 77400 Isla Mujeres, Quintana Roo

What's nearby

  • Garrafon Natural Reef Park7 min walk
  • Hacienda Mundaca17 min walk

Reviews

9.0
Wonderful
389 verified ratings
Wonderful
263
Very good
42
Good
33
Okay
15
Fair
14
Mediocre
14
Poor
8

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's stunning locations and exceptional service, often highlighting the friendly and accommodating staff. Many appreciated the beautiful views and the vibrant ambiance. However, a few reviews pointed out issues with cleanliness and comfort, particularly in terms of room size and maintenance, as well as breakfast options and amenities.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3 out of 10
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All reviews

10
Wonderful
Michael, Feb 2025
Pros (+) Staff was very friendly and accommodating. They went out of their way to make sure your stay was perfect. Special shout outs to Carlos, Roger, and Jessi.
Cons (-) Golf cart broke down but that was a minor inconvenience.
5.0
Fair
Dave, Feb 2025
Pros (+) The pool area was pleasant. The vie was nice from our room
Cons (-) It was a bit rundown. It needs some TLC It was pricey for the quality The only close restaurant plays loud music all day
9.0
Wonderful
Renee, Feb 2025
Pros (+) Excellent location and staff was amazing!!!!
Cons (-) Very little to no hot water and water pressure
10
Wonderful
Cecile, Feb 2025
Pros (+) Carlos the manager was friendly and helpful. We would definitely return!
8.0
Very good
Sherri, Jan 2025
Pros (+) Authentic, great view, nice connect to restaurant Kin Ha. Carlos the day hotel assistant was fabulous!
Cons (-) Room lacked comfort, no chairs, bedding and little thin. No outlet in the bathroom, no mirror in main bedroom. Pool bar should be operational
9.0
Wonderful
Mary, Dec 2024
Pros (+) One of the best locations on the island. Presidential Suite is expansive, large clean beautiful private pool, million dollar views. Staff is very friendly and professional. Included breakfast has 8-10 options and is freshly prepared and delicious.
Cons (-) Property is clean and well maintained but dated, kinda tired. Presidential Suite kitchen very sparsely furnished.
10
Wonderful
Loretta, Oct 2024
Pros (+) Love, love this property. People are great, location is amazing and sister property Kin Ha makes the trip worthwhile. Highly recommend it.
5.0
Fair
Betsalel, Sep 2024
Pros (+) It’s a boutique hotel very few rooms, but we mixed feelings about the hotel. Although fair price the facilities are very far from good quality.
Cons (-) Shower water weak almost like non at all. Warm water ? Forget about it it comes after 5 minutes wait. The breakfast is served only with one choice from the menu and very strict . The beach is nice but very small. Again you are being priced but it’s what you get
10
Wonderful
Amy, Sep 2024
Pros (+) I liked the no edge (infinity) pool. I loved all of the Talavera and traditional details. The entry is beyond beautiful. I liked the plants. Thank you to this boutique property for being pet-friendly and including a big breakfast each morning available to you until noon! The room was just perfect as well, all you need. And last and most importantly, the staff are fabulous! The beach club, Kin Ha, ...
Cons (-) Nothing
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10
Wonderful
Suzi, Aug 2024
Pros (+) Everything! The staff were so friendly and helpful, the room and view were fantastic, the food was excellent and portions were very large. I felt very safe and well cared for. And Maggie, Martin, and Nina (the lovely four legged staff members) were adorable!
Cons (-) There was nothing I didn't like.

Amenities

  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.