All reviews
The rooms were cleaned and comfortable.
The customer service before arrival was too slow. The swimming pool was DIRTY!. The breakfast buffet was small and not a big variety.
Good service, clean rooms.
Elevators, one down, that needs improvement.
Gym and breakfast.
It is starting to look old. The staff wasn’t really welcoming. Things were expensive.
The hotel was great. Everything we needed it to be for a quick overnight stay. The facilities were good, the room was excellent, the restaurant was good, the breakfast has plenty of variety and the staff were excellent. A big shout out to Pierre in the bar and restaurant who gave exceptional service and to Carman who was very friendly and helpful.
Friendliness, location
Surrounding areas are not very nice
This was my first time in Tacna and only made a one-night stop here as I was making my way to Arica, Chile. Definitely the best hotel in the city and walking distance to the main square. A one-night/one-day stay is more than enough to visit this city. We requested early check-in (12 Noon to 1PM) but they were not able to accommodate our request we decided to enjoy lunch at their restaurant while w...
It seems that they know that the MORNING BREAKFAST is an issue in regards to seating, food availability and service so they provide you with a time sheet on the best times to enjoy breakfast! In reality, they should increase their work staff to cover this challenge rather than put the onus on the hotel guest! We ended up going down when we wanted and seating was available but they often ran out of...Read more
Excellent restaurant
Regular Bed
Perfect for a stop over after the train from Arica. Delicious and prompt room service after a long day.
Breakfast buffet a bit chaotic