Carnegie Hotel & Spa
4 stars
9.5
Wonderful
(871)
4 stars
Updating price...

Carnegie Hotel & Spa

4 stars
1216 West State of Franklin Road, Johnson City, TN 37604
9.5
Wonderful
871 reviews
Updating price...

Overview

Rating
The Carnegie Hotel, the Crown Jewel of east Tennessee, provides the ambience of the late 1800s and early 1900's. Located in Johnson City, the hotel is equipped with modern and indulgent amenities and offers an enchanting environment that is unique toiHotelier/iStay
The Carnegie Hotel, the Crown Jewel of east Tennessee, provides the ambience of the late 1800s and early 1900's. Located in Johnson City, the hotel is equipped with modern and indulgent amenities and offers an enchanting environment that is unique to our region. We have 137 oversized guest rooms including 9 lavish full suites. All guest rooms and suites feature oversized bathrooms with a separate soaking tub and shower, hair dryer, scale, coffee makers with gourmet coffees, triple sheeted beds, in room safes, electronic data ports, wireless internet, voice mail, refrigerators and 32" televisions with over 70 channels and game systems. Wellington's Restaurant, fine dining and spirits, certainly has a well-established reputation for service and quality offering pleasant surprises for breakfast, lunch and dinner and inspiration from carefully selected labels from our Wine Cave. In addition we offer a 24-hour on site exercise facility and our Austin Springs Spa & Salon. Extremely individualized with a European flair our spa tailors its services and products to meet your needs including massage therapy, body wraps, facials, aroma-therapy and many more treatments designed to soothe the body and soul.iHotelier/iStay
Rating
9.5
Wonderful
Based on 871 verified guest reviews

Available rates

Mon 3/31
Tue 4/1

The neighborhood

1216 West State of Franklin Road, Johnson City, TN 37604

Reviews

9.5
Wonderful
871 verified ratings
Wonderful
710
Very good
79
Good
39
Okay
16
Fair
14
Mediocre
5
Poor
8

Summary of reviews

Guests say
Overall, guests praised the hotel for its excellent location, friendly and helpful staff, and spacious, clean rooms. The vintage and ornate atmosphere added charm to their stay. However, several guests noted issues related to noise levels, particularly from events and traffic, as well as concerns regarding bed comfort and staffing levels.
AI-Generated from customer reviews
Room Size9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Service8.5 out of 10
Bed Comfort3 out of 10
Noise Level2.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Rod, Mar 2025
Pros (+) Clean and beautiful facility in a good location, especially if you have need to attend activities at ETSU. We very much enjoyed our stay. Good dining options near by if you want a day of relaxing at the hotel.
Cons (-) There was a free coffee area available; however, it would have been better if there was hot water/tea available and an iced water option. Yep, that's all I can think of that was negative.
10
Wonderful
Carter, Mar 2025
Pros (+) everything
Cons (-) no problems
9.0
Wonderful
Jennifer, Mar 2025
Pros (+) Spacious room and bathroom. Very good rates. Great location.
9.0
Wonderful
Christopher, Mar 2025
Pros (+) Did not have breakfast The room next to us, the people were very noisy and argued all night.
Cons (-) The room next to us, the people were very noisy and argued all night.
10
Wonderful
Todd, Mar 2025
Pros (+) Always super clean , friendly staff, great location and the Spa is fantastic
8.0
Very good
Tina, Mar 2025
Pros (+) Convenient location visiting son attending college at ETSU
Cons (-) No issues with property at all - except parking was a bit tough at time but we utilized the parking garage in those instances
10
Wonderful
David, Mar 2025
Pros (+) Great experience. Restaurant was amazing and enjoyed the spa.
10
Wonderful
Shawn, Mar 2025
Pros (+) What not to like? Lush expensive surroundings - comfortable bed - large room - great breakfast - good free coffee
Cons (-) Nothing
10
Wonderful
Andi, Feb 2025
Pros (+) The hotel was lovely and the staff was friendly.
Cons (-) No complaints!
10
Wonderful
Parpana, Feb 2025
Pros (+) Everyone was welcoming and the room was so comfortable. That bed gave me the best night's sleep!
Cons (-) There were not any USB charging ports. That was the only thing. Everything else was great.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.