Carmel Valley Ranch
4 stars
8.5
Very good
(168)
4 stars
Updating price...

Carmel Valley Ranch

4 stars
1 Old Ranch Road, Carmel-by-the-Sea, CA 93923
8.5
Very good
168 reviews
Updating price...

Overview

Rating
Family-friendly hotel with 2 restaurants and 3 outdoor pools 2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a golf coursExpedia Group
Family-friendly hotel with 2 restaurants and 3 outdoor pools 2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a golf course, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request. Carmel Valley Ranch, in The Unbound Collection by Hyatt offers 179 accommodations with fireplaces and iPod docking stations. Rooms open to patios. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves, in-room massages, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 3 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center. Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.5
Very good
Based on 168 verified guest reviews

Available rates

Mon 3/31
Tue 4/1

The neighborhood

1 Old Ranch Road, Carmel-by-the-Sea, CA 93923

What's nearby

  • Carmel Valley Ranch Golf Course7 min walk

Reviews

8.5
Very good
168 verified ratings
Wonderful
96
Very good
30
Good
19
Okay
9
Fair
7
Mediocre
3
Poor
4

Summary of reviews

Guests say
Overall, guests appreciated the beautiful location and large room sizes, which contributed to a relaxing atmosphere. However, many expressed disappointment in the service quality, with notable complaints about understaffed restaurants and slow responses to housekeeping requests. Cleanliness also raised concerns, particularly with room conditions and amenities not meeting expectations, leading guests to feel that the hotel was not providing adequate value for the price.
AI-Generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Service3 out of 10
Value for Price2.5 out of 10
Restaurant2.5 out of 10
Amenities2 out of 10
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Score by provider

All reviews

7.0
Good
Olivia, Jan 2025
Pros (+) Loved the walks, the fire pit, the store, the spa, the pool. Bathrooms are fantastic, outdoor bath is lovely. Excellent servers at the main restaurant.
Cons (-) No mini bar or snacks in the room, tough reheated chicken on room service Caesar salad, decor looks a little old fashioned now, it could use an upgrade. However very family friendly and relaxed.
10
Wonderful
Henriette, Dec 2024
Pros (+) Hiking, hot tub, organic garden. Great food.
Cons (-) Nothing
6.0
Okay
Doron, Oct 2024
Pros (+) The room was large.
Cons (-) Very expensive. Should have cost 20% of what it actually did. The pool and fitness center are very far from the accommodations - you need a car or a shuttle. Beds are much too soft. There's no shower curtain so it's very cold to take the shower. Completely gold costs 25$ per person. The scavenger hunt game isn't well designed.
4.0
Mediocre
Madi, Oct 2024
Pros (+) The view was beautiful, the shuttle service from the room to the main lobby and restaurant was great.
Cons (-) Did not get the room I booked, was not offered a nicer room but the standard room. Was told that it was because I booked through a third party and not direct. They did credit me back for my room and offered a voucher for the restaurant. Was told that the room was almost ready for early checkout which was a lie. The room thermostat was not working. It took facilities about an hour to finally come a...
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9.0
Wonderful
Karen, Sep 2024
Pros (+) The location The accommodation The facilities - although not there long enough to make use of many of them!
Cons (-) There wasn’t anything we didn’t like
10
Wonderful
Margaret, Sep 2024
Pros (+) Variety of activities. Service was amazing
8.0
Very good
Rob, Sep 2024
Pros (+) The bath at our balcony, beautiful and comfortabele room, very nice resort, swimming pool.
Cons (-) We had to call for housekeeping several times. They prepared the room (apartment) for two, but we were with four persons. After calling a few times they came to make the second bed, but we didn't get extra towels. Also the second day nobody came to make the room, so after another few phone calls at the end of the day finally someone came to bring towels. For a hotel this expensive (and with an eno...
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7.0
Good
Muhammad, Aug 2024
Pros (+) Front dest staff / check in staff were very friendly and cooperative. Excellent breakfast, very good service, however, price was some what higher. Location was remote but very quite, serene and fresh. Grape yard and organic garden were very good place to visit.
Cons (-) Location was remote and only means to reach at the property was by car or taxi. Prices of facility and food were high.
9.0
Wonderful
Eric, Jul 2024
Pros (+) Nice facility and surroundings.
Cons (-) Staff wasn’t friendly.
10
Wonderful
Martha, Jul 2024
Pros (+) Being comped for the night when the power was off was a bonus.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.