All reviews
We enjoyed the wildlife, flowers, balcony up in the trees, fresh air, family fun, and your incredible artichoke and vegetable risotto in the restaurant.
Housekeeping didn’t clean the room very well. Behind the nightstand on both sides of the bed was waded up Kleenex. It was disgusting.
Loved the walks, the fire pit, the store, the spa, the pool. Bathrooms are fantastic, outdoor bath is lovely. Excellent servers at the main restaurant.
No mini bar or snacks in the room, tough reheated chicken on room service Caesar salad, decor looks a little old fashioned now, it could use an upgrade. However very family friendly and relaxed.
Hiking, hot tub, organic garden. Great food.
Nothing
The room was large.
Very expensive. Should have cost 20% of what it actually did. The pool and fitness center are very far from the accommodations - you need a car or a shuttle. Beds are much too soft. There's no shower curtain so it's very cold to take the shower. Completely gold costs 25$ per person. The scavenger hunt game isn't well designed.
The view was beautiful, the shuttle service from the room to the main lobby and restaurant was great.
Did not get the room I booked, was not offered a nicer room but the standard room. Was told that it was because I booked through a third party and not direct. They did credit me back for my room and offered a voucher for the restaurant. Was told that the room was almost ready for early checkout which was a lie. The room thermostat was not working. It took facilities about an hour to finally come a...Read more
The location The accommodation The facilities - although not there long enough to make use of many of them!
There wasn’t anything we didn’t like
Variety of activities. Service was amazing
The bath at our balcony, beautiful and comfortabele room, very nice resort, swimming pool.
We had to call for housekeeping several times. They prepared the room (apartment) for two, but we were with four persons. After calling a few times they came to make the second bed, but we didn't get extra towels. Also the second day nobody came to make the room, so after another few phone calls at the end of the day finally someone came to bring towels. For a hotel this expensive (and with an eno...Read more
Front dest staff / check in staff were very friendly and cooperative. Excellent breakfast, very good service, however, price was some what higher. Location was remote but very quite, serene and fresh. Grape yard and organic garden were very good place to visit.
Location was remote and only means to reach at the property was by car or taxi. Prices of facility and food were high.
Nice facility and surroundings.
Staff wasn’t friendly.
