Carlton City Hotel Singapore
5 stars
8.8
Very good
(3824)
5 stars
Updating price...

Carlton City Hotel Singapore

5 stars
1 Gopeng Street, Singapore 078862
8.8
Very good
3824 reviews
Updating price...

Overview

Rating
This hotel is situated in Singapore City Centre, just a five-minute walk to International Plaza. It provides complimentary Wi-Fi, an outdoor pool and an executive floor. Carlton City Hotel Singapore has a fitness centre with a swimming pool. Guests c…Revato
This hotel is situated in Singapore City Centre, just a five-minute walk to International Plaza. It provides complimentary Wi-Fi, an outdoor pool and an executive floor. Carlton City Hotel Singapore has a fitness centre with a swimming pool. Guests can also enjoy free private parking on site. The hotel also has its very own fitness centre, Swimming Pool. Rooms are air-conditioned and feature premium amenities such as slippers, a flat-screen TV and a rain shower. Each includes a private bathroom with bathrobes and a hair dryer. Those staying at Carlton City Hotel Singapore can relax at the on-site bar, conveniently situated for a drink. Places to dine at the hotel include Tuxedo and Plate. Carlton City Hotel Singapore is close to The Pinnacle at Duxton, Singapore Chinese Orchestra and Central Business District. The hotel's multilingual staff are available to make sure that every traveller has a hassle-free stay.Revato
Rating
8.8
Very good
Based on 3824 verified guest reviews

Available rates

Tue 5/13
Wed 5/14

The neighborhood - Central Area

1 Gopeng Street, Singapore 078862

What's nearby

  • Icon Loft0.1 mi
  • Springleaf Tower0.17 mi
  • International Plaza0.18 mi
  • Lippo Centre0.2 mi
  • 8 Shenton Way0.24 mi
  • Singapore City Gallery0.29 mi
  • Tanjong Pagar MRT Station0.15 mi
  • The Pinnacle at Duxton0.17 mi
  • Fuji Xerox Towers0.18 mi
  • Red Dot Design Museum Singapore0.22 mi
  • CPF Building0.28 mi
  • Capital Tower0.29 mi

Reviews

8.8
Very good
3824 verified ratings
Wonderful
2230
Very good
856
Good
375
Okay
172
Fair
96
Mediocre
43
Poor
52

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, with easy access to public transport and nearby attractions. However, several reviews highlighted issues with cleanliness and service, including reports of bugs in the sheets and unresponsive staff regarding lost items. Overall, while the location received positive remarks, the hotel needs to address its cleanliness and service quality to enhance guest satisfaction.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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Score by provider

All reviews

10
Wonderful
Kwong, May 2025
Pros (+) Close to everything including shopping and banking.
Cons (-) A little expensive. Lobby sitting area very limited and uncomfortable. Not suitable for relaxing and hanging around.
5.0
Fair
Mizutani, May 2025
Pros (+) -The location is really good. It takes just 5-10 min to get to Maxwell hawker and station by walk, and also takes a few min to get to Tanjong pagar station. -The front desk staffs were friendly and the lobby was clean and beautiful. -The supermarket “faireprice” and laundry was right in front of hotel. Very close.
Cons (-) -Three of us stayed there, but there were always only two face towels although three bath towels were prepared. So I needed to call front desk to bring one more every night. (The staffs who bring towels were always unfriendly and nobody apologized.) -It seemed that some facilities were a bit old. The fridge sometimes did not work and the bath tub also looked old. I couldn’t get the bathtub to hold...
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8.0
Very good
Norikazu, May 2025
Pros (+) Convenient location nearby Tanjung Pagar MRT, there are many restaurants surrounding.
9.0
Wonderful
Chiam, May 2025
Pros (+) Location was very convenient.
Cons (-) Pricey breakfast of $48 per person! Gym was a bit small and crowded
8.0
Very good
Yan, Apr 2025
Pros (+) Great location. Room was clean.
Cons (-) The aircon sometimes had a weird smell, like burning rubber or something.
9.0
Wonderful
Paul, Apr 2025
Pros (+) good location, nice facilities, great breakfast
Cons (-) the pillows were too hard for me and my wife, we asked for softer pillows but only got 1
1.0
Poor
Yoshiaki, Apr 2025
Pros (+) Location
Cons (-) Bathroom is dirty. Hotel requested me to pay for glass in bath, I just held it & tough other glass then got broken. Glass is very cheap & got broken but hotel requested me to pay. They need to prepare better one to protect customers.
10
Wonderful
Carlo, Apr 2025
Pros (+) Clean, good location- near train station, friendly staff
Cons (-) Would have been better if the toilet is equipped with bidet
9.0
Wonderful
Joy, Apr 2025
Pros (+) The hotel is clean, modern and very stylish. The check-in concierge, doorman and the staff at the resto are hospitable, helpful, accommodating and very attentive to the needs of the guest. It has a great location.
Cons (-) We just wish it has bidet.
10
Wonderful
Jennifer, Apr 2025
Pros (+) Staff were lovely and so helpful, breakfast was great, nice pool
Cons (-) Gym could be bigger

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.