Capella Shanghai, Jian Ye Li
5 stars
9.7
Wonderful
(142)
5 stars
Updating price...

Capella Shanghai, Jian Ye Li

5 stars
480 West Jianguo Road, Xuhui District, Shanghai 200031
9.7
Wonderful
142 reviews
Updating price...

Overview

Luxury hotel with a full-service spa connected to a shopping center in Shanghai A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftExpedia Group
Luxury hotel with a full-service spa connected to a shopping center in Shanghai A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Capella Shanghai, Jian Ye Li offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club and a sauna.Expedia Group
9.7
Wonderful rating
Based on 142 verified guest reviews

Available rates

Thu 10/9
Fri 10/10

The neighborhood - Xuhui

480 West Jianguo Road, Xuhui District, Shanghai 200031

What's nearby

  • International Cathedral0.3 mi
  • Zhaojiabang Road Metro Station0.39 mi
  • Shanghai Museum of Arts and Crafts0.53 mi
  • Ba Jin Former Residence0.74 mi
  • Shanghai Jiang Jieshi Former Residence0.37 mi
  • Shanghai Public Library0.49 mi
  • Fenyang Garden0.63 mi
  • Ferguson Lane0.74 mi

Reviews

9.7
Wonderful
142 verified ratings
Wonderful
124
Very good
12
Good
1
Okay
3
Fair
1
Mediocre
1
Poor
0

Summary of reviews

Guests say
Guests consistently praised the hotel's beautiful atmosphere, exceptional service, and unique design. The location, while not central, offered a charming experience with tree-lined streets and historical elements. Many appreciated the attention to detail in the rooms and the helpfulness of the staff. However, some noted that dining options were limited and the hotel was not in a bustling area.
AI-Generated from customer reviews
Service9.5 out of 10
Atmosphere9 out of 10
Location9 out of 10
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All reviews

10
Wonderful
Sharon, Sep 2025
Pros (+) Love the nostalgia of living in old shanghai. Staff are friendly and dedicated. Front desk staff Ethan is exceptional. Paid attention to our requests, assisted in restaurant bookings. Housekeeping staff and porter services friendly and initiative. Breakfast atmosphere/ambience excellent. Service was very good too. Poached eggs very good and pastissieries excellent.
Cons (-) Shanghainese breakfast menu not too good. Highly recommend to stay with the western menu as it was excellent.
10
Wonderful
Gary, May 2025
Pros (+) Everything. The location is old shanghai which is beautiful with tree lined streets. The staff are amazing and no request is too much. Beautiful villas are like a home. Just amazing and we will be back with the family
Cons (-) Nothing
10
Wonderful
Noor, Apr 2025
Pros (+) I really loved the authentic Chinese style of the hotel and the rooms—every single detail was thoughtfully done, and I honestly appreciated all of it.
Cons (-) Nothing
10
Wonderful
Lin, Apr 2025
Pros (+) Exceptional hotel in every aspect, what stood out the most for us was the brilliant customer service. Every hotel employee was willing and capable to help (for example a lady helped me to post a package, and another helped me to order a new suitcase). It just felt fantastic to stay at a place that values you as a guest! The hotel is truly wonderful, i will certainly come back again.
10
Wonderful
Julia, Apr 2025
Pros (+) Beautiful rooms, incredibly attentive and helpful staff
8.0
Very good
Anonymous, Jan 2025
Of course, facility was very nice. The restaurant staff Nicky, was amazing. She was one of best hotelier that i have ever experienced. In the end, they grab a taxi for airport, but the condition of taxi and the hotel was so different. Taxi’s condition was so so so dirty and taxi driver charges a lot. But the condition of hotel and the staffs were great!!!
10
Wonderful
Niki, Dec 2024
Pros (+) The ambiance and architecture made it feel like home away from home
Cons (-) Nothing
9.0
Wonderful
Kamwai, Oct 2024
Pros (+) Clean, new, presentable
10
Wonderful
Jeff, Jul 2024
Pros (+) Location Quality Service
Cons (-) N/a
10
Wonderful
Zainab, Jul 2024
Pros (+) This hotel make me relax and calm, after long trip business in china
Cons (-) Every thing was good

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.