Capella Hanoi
5 stars
9.7
Wonderful
(120)
5 stars
Updating price...

Capella Hanoi

5 stars
11 Le Phung Hieu, Hoan Kiem, Hanoi
9.7
Wonderful
120 reviews
Updating price...

Overview

Luxury hotel with 3 restaurants connected to a shopping center in Hanoi Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other aExpedia Group
Luxury hotel with 3 restaurants connected to a shopping center in Hanoi Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request. Capella Hanoi offers 47 air-conditioned accommodations with iPads and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.Expedia Group
9.7
Wonderful rating
Based on 120 verified guest reviews

Available rates

Sun 7/27
Mon 7/28

The neighborhood - Hoan Kiem

11 Le Phung Hieu, Hoan Kiem, Hanoi

What's nearby

  • Vietnam Revolution Museum0.1 mi
  • Ly Thai To Park0.18 mi
  • Geological Museum0.21 mi
  • Trang Tien Plaza0.25 mi
  • Hoan Kiem Lake0.31 mi
  • Vietnam Women's Museum0.39 mi
  • Hanoi Opera House0.15 mi
  • National Museum of Vietnamese History0.21 mi
  • Hanoi Young Pioneer Palace0.22 mi
  • Hanoi City Centre0.31 mi
  • Turtle Tower0.32 mi
  • Ba Kieu Temple0.42 mi

Reviews

9.7
Wonderful
120 verified ratings
Wonderful
113
Very good
6
Good
1
Okay
0
Fair
0
Mediocre
0
Poor
0

Summary of reviews

Guests say
Guests rave about the exceptional service and cleanliness at Capella Hotel. Many reviews highlight the amazing food, charming atmosphere, and attention to detail. While some mention the high prices, they feel the quality justifies the cost. Overall, it's a highly recommended place for a luxurious stay in Hanoi.
AI-Generated from customer reviews
Service10 out of 10
Cleanliness9.5 out of 10
Value for Price9 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

9.0
Wonderful
Adelineleigh, Jul 2025
Pros (+) Impeccably clean and well-designed though the styling was too OTT for me - but it's a Bill Bensley - and the further upgrade to the next-level suite was luxurious. A nice start to our Vietnam trip. Breakfast was such a grand affair and it's such a waste that we aren't really champagne and oysters kinda folks. Service was on point for a 5-star hotel and afternoon tea and canapes (on the house) was ...
Read more
10
Wonderful
Kim, Jul 2025
Pros (+) Services and cleanliness
Cons (-) The food selections were disappointed as Michelin Star
10
Wonderful
Alexander, Jul 2025
Pros (+) Great location (short walk to the lake and shopping district). Stunning (if eccentric) fit out. We had a junior suite and it was extremely comfortable and well priced. Good selection of places to eat and sit inside the hotel. Temperature control in our room was very good and the bed and pillows were comfortable. Very good fitness centre and excellent pool. The staff were very helpful.
Cons (-) The location, the room (spacious and comfortable), internal amenities (restaurants and bar) and the fitness centre and pool.
10
Wonderful
Mostafa, Jul 2025
Pros (+) Al amazing decor, very comfortable and luxurious room. Great breakfast
10
Wonderful
Nicole, Jun 2025
Pros (+) Absolutely beautiful and staff were incredible
Cons (-) Nothing, the attention to detail was unreal
10
Wonderful
Anonymous, Jun 2025
Pros (+) The property by itself is beautiful. I stayed at one of the suites and it boasts elegance and its details are out of this world
10
Wonderful
Marjorie, Jun 2025
Pros (+) The most beautiful hotel I have ever seen!
Cons (-) Stunning and classy
10
Wonderful
Dominik, Jun 2025
Pros (+) Everything and everything else.
Cons (-) n/a
10
Wonderful
Jordan, Jun 2025
Pros (+) I stayed at the Capella Hanoi as a solo female traveller, and it was truly the most exquisite hotel experience I have ever had. Every detail of this hotel is a masterpiece. Luxury and art are woven into every corner, from the decor to the atmosphere. The staff were outstanding: warm, attentive, and made me feel genuinely cared for. Dining at Backstage was a highlight, with world-class cuisine and ...
Cons (-) Nothing!
Read more
10
Wonderful
Harman, May 2025
Pros (+) 1) Location is perfect in old quarters of Ha Noi, all major attractions are at walkable distances from the property. 2) The staff is extremely polite, thoughtful and helpful. I would like to give special mention to Ms. Vikky (Vicky? not sure about the spelling) at the reception who helped us with the early check in, gave us an upgrade to deluxe suit with minimal charges. The Deluxe suit was really...
Read more

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.