All reviews
The staff - especially Ray were amazing - went above and beyond. A truly exceptional hotel. Can’t wait to go back for a third time!
interior design
service in restraunt
Room, facilities, location, atmosphere
Breakfast, lunch and slow service
The whole property has been renovated and looks fantastic. The room was very nice with a very comfortable bed and a beautiful view of the harbour and table mountain. Staff were all very nice and you can’t beat the location for the V&A. Lots of Lovely little touches for Christmas around the hotel with a nice bottle of wine waiting for us when we arrived.
Shower pressure could be better
Wonderful location, amazing furnishings/decor and the most helpful staff! All so friendly and wanting to do anything to make your stay enjoyable. Such beautiful people. The food was excellent as well. Loved how many healthy options there were at the breakfast buffet including the various health powders and juices / tonics. Also loved the Le Labo toiletries!
There was nothing we “didn’t like”.
The property is absolutely amazing. The ambiance is incredible, the location is so central, we felt so safe with such great security checks through the property. The room is so clean, the towels are amazing and bed linen. The harbour and Mountain View side is just perfect. We would definitely stay here again especially if they upgraded the menu selection
The menu is too small :( there is no food served late at night, very few dinner options on the menu and no breakfast options. You have to go down stairs for breakfast which ends quite early too. When on holiday some people prefer to sleep in so adding breakfast and more dinner options to the menu would really work well and round off the whole experiences. Not to mention downstairs booking a dinner...Read more
Modern, elegant, and the epitome of class!! The newly refurbished hotel is exceptional! I will, without a doubt, visit again. From the doorman, concierge, waitresses, chefs - the staff are warm, welcoming and simply outstanding!
N/A everything was great!
Staff were exceptional, perfect location
the rooms were spacious and comfortable. the location was perfect for my trip goals. the concierge staff were exceptionally helpful with bookings. breakfast was great.
no complaints.
