All reviews
Two times our towels were not in the room once we got back. Apparently they don’t have food credit. Even though booking still says they do once you book.
Everything thing was great thank you
I have nothing negative to say it's was a excellent experience
The staff were outstanding at all levels, couldn't do enough. It's a quality hotel in a great location.
Staff is great and it is a pleasure to be returning - to see their welcoming smiles. The water pressure in the shower is perfect!!! I would say, the best in LA so far. The location is great!
I found smoking sticks in my room (905), and my white socks turned grey when I walked in the room without slippers. No slippers were provided, and I had to use my own ones. The terrace on the ground floor is not the same as before - it now has walls and no view at all. The room was outdated and had very limited storage capacity. The toilet was broken on the side, and it was leaking. I had to call ...Read more
Location and nostalgic feel
No coffee station in the room! Protester outside my balcony!
Good location; love the brand of soap/lotion in room
Housekeeping was awful; room was freezing and there was no heat; front desk unfriendly; bathroom very old and shower missing parts
View was beautiful
Not full service
The location was central for our needs. Very nice area. The rooms are very nice. Spacious, clean, very well kept.
We loved everything. Our only complaint was the lack of some sort of fridge.
Location was amazing, close to everything and safe. The staff were all excellent. Personable, professional, polite, and sincere. The size of the room was nice and large. The 1st class feeling came from the staff. From valet (ran to get my wallet I forgot I the car) to front desk (everyone smiled and was very nice) , to. Room service (fastest I ever seen) . 5 stars on staff.
The bed was not comfortable to this beverly hills standard. The pillows smelled funny, sheets didn't feel clean and crisp. Room overall felt old and dusty. Second floor room right next to street gave us racing cars all night on our last night. No refrigerator in room. I can forgive everything but the smelly pillows, old sheets will make me think twice when I have to come to Los Angeles again.
Location, privacy and size
I would have liked a bathtub
