All reviews
On the water location
Nothing
Amazing food and hospitality. The location is stunning and the view from the room is unreal!
We loved our cottage accommodations facing Mangrove Bay! In addition, we loved the food and friendly staff. The location was quiet, and the resort is beautiful!!
The only thing that could have been a negative was the cost of accommodations and meals on site. But I knew that beforehand.
Superb Location, superb food.
Slightly “tired”. In terms of fittings and fixtures. Appreciate the style of the hotel, is the Bermudian style, however it is still possible to maintain the style, with newer items, such as (taps, sanitary ware, air con units, door locks/hinges). Some of the staff (a minority), were very blunt, and not warm/hospitable.
Restaurant staff were amazing. Beach service for drinks, water and lunch. Golf cart to transport guests around the property. The front desk was kind as I was checking out during the Microsoft airline delay turmoil, and allowed me to stay in the room for an extra hour.
Far from airport; very little dining outside of resort; bottled water not provided in room; no orientation to the property and amenities. I didn't find out until the last day there was a steam room and sauna for guest use. There were two beaches, but I couldn't find my way to Turtle Cove without going through another guest's "back yard".
Room service was excellent
We only book two nights
room service was excellent. the beach dinning was also excellent my travel buddy said that is was the best room she has ever had
Great stay great location great staff
Beach towel accessibility
Room was very comfortable. Light bulb missing from lamp and bathroom window needed a clean but otherwise very luxurious. Breakfast was delicious and great variety on offer.
The beaches surrounding the hotel were stunning with crystal clear waters but unfortunately I picked up so many pieces of glass that I could have filled a bin. We were so lucky that we did not step on any and hurt ourselves. Told the reception staff but they were not surprised. That was disappointing
Waiting staff (bar and Restaurant) were wonderful. Bermuda is a beautiful location. Quiet time with my wife to celebrate our anniversary
Hotel was not ready to accept guests, particularly at the brochure price. A social media confirmed 20% discount was not provided, as booked through Booking com. First 3 days of a 12 day stay (25%) the pool was not available, due to new decking being installed. We were pre-warned one Restaurant (Breezes) was not open. However on arrival a second was also not available (Pastel). Thankfully the hotel...Read more
