All reviews
delicious and plentiful
n/a
position, spa
my room was a bit obsolète
The staff was exceptional. We lost our phone on out transport to the airport. The hotel located the phone, sent it on the next boat, and delivered it to us in the airport! We will be forever loyal and grateful for that! Incredible service. The fellow travelers were equally kind and interesting…eager to share a quick chat, which made for a lovely communal spirit on property without sacrificing priv...
When we return, we will be sure we book a 2nd floor room. With little insulation between floors, we heard active guests above us early in the morning and late at night….pacing, it seems. The rooms are ready for a refresh, but after a thoroughly enjoyable day on the resort, the welcoming space (rooms are large) and soft lighting makes up for the small infractions on the design/upkeep front. Beds ar...Read more
Food options need to be better. It would nice if they had a small convenience store so that people could buy snacks etc.
Food options need to be better. It would nice if they had a small convenience store so that people could buy snacks etc.
A spectacular location, world-class property. Loved the vibe and the aesthetic. Beautifully manicured grounds, great fitness centre, amazing beach. If you want relaxed and private, look no further. The trip there by boat is surreal. The staff were friendly and very accommodating, particularly Harry, Minas and Miroslav. Great ambassadors for the brand. Loved using the bikes to do our daily peddle a...
As a Canadian, paying 36% exchange on the US dollar and another 22% in US dollars for tax and service charges on everything proved quite shocking (i.e., over $200.00 Canadian a night for tax and service charges on just our room fee, not to mention food). Breakfasts were included - delicious. We refrained from lunch, abstained from drinks and often split a modest dinner, eating off the beach bar gr...Read more
A spectacular location, world-class property. Loved the vibe and the aesthetic. Beautifully manicured grounds, great fitness centre, amazing beach. If you want relaxed and private, look no further. The trip there by boat is surreal. The staff were friendly and very accommodating, particularly Harry, Minas and Miroslav. Great ambassadors for the brand. Loved using the bikes to do our daily peddle a...
As a Canadian, paying 36% exchange on the US dollar and another 22% in US dollars for tax and service charges on everything proved quite shocking (i.e., over $200.00 Canadian a night for tax and service charges on just our room fee, not to mention food). Breakfasts were included - delicious. We refrained from lunch, abstained from drinks and often split a modest dinner, eating off the beach bar gr...Read more
Amazing trip. Each of our villas had a butler who took care of our every need
Everything. Staff make you feel like prince and princess, they take care of everything for you so you don't need to worry about anything. The customer care is so brilliant even little details are well thought such as free cold water waiting for you next to the tennis court. Breakfast is fantastic with my favourite dish is coconut Waffle!
The price is very expensive, but again, nearly every hotel in Turks and Caicos is expensive.
Everything. Staff make you feel like prince and princess, they take care of everything for you so you don't need to worry about anything. The customer care is so brilliant even little details are ...
The price is very expensive, but again, nearly every hotel in Turks and Caicos is expensive.
