All reviews
Everything was so good that is hard to start to write about. Staff is amazing and helpful. They provided a car to pick me at train station. Rooms are big and bed are very comfortable. Very good bathroom. Hotel extremely well located nearby everything in Zermatt. Variety of food for breakfast. Spa is excellent, perfect for relaxing after a full day walking. The pictures you see on Booking don't say...
Nothing. Everything was very good.Read more
The location, friendly service the three delicious restaurants and breakfast, the relative space in the rooms
The old bathroom, with the shower head that barely holds in its holder, a bit old-fashioned decoration, all with wood on the walls.
Great food Good Spa Good location
Reception is not always occupied
Everything was great, the breakfast, the bed, the views!
Excellent, the rooms, the service of people incredible really. All of them specifically Rafael and Sully .
I like all
Excellent spa and restaurant options. Great location.
Staff was extremely friendly, easy going, and accommodating. Breakfast was excellent. The facilities, including the gym, were well appointed, clean, and very well maintained. The bed was among the most comfortable I've slept in.
The door on the bathtub/shower was somewhat leaky. This is a very minor issue that didn't adversely impact my stay.
Cozy, comfortable, great spa, great breakfast, great common area. Dedicated Ski/snowboard room/locker. The hotel is really great!
The breakfast was good - great variety and latte! The spa was wonderful and the personal touches in the rooms including hand written welcome notes, room amenities and toiletries were a nice touch as were the goodies in reception after a day out.
The hotel advertisement shows a nice lounge area with a fireplace. Unfortunately it was a smoking parlor so unless non smokers were prepared to sit in and put up with second hand smoke it was out of bounds. There wasn’t really anywhere else to sit relax and read etc. It seems to me that the parlor was big enough to have a smoking and nonsmoking section to accommodate everyone. This was really the ...Read more
Beautiful room with lots of space. Staff were lovely and helpful in picking us up from train station. Bed was so comfy. We were early checking in and they took care of our bags and even put them in our room whilst we were exploring. Very clean and room service was perfect. The breakfast was amazing with so many options. The Thai restaurant inside was so good and perfect when you didn’t want to tra...
