All reviews
Location, clean common areas, clean and good size room and bathroom, comfortable bed, staff was outstanding!
The large pool’s water was very cold, and the treadmill in the gym wasn’t working.
It’s my third time staying at this hotel. I like the design of it and it’s very comfortable
Water in the pool was cold, my daughter couldn’t enjoy it as planned. The surrounding is not pleasant, there’s an abandoned lot next to the hotel, which takes away the charm.
Very clean nd convenient.
The property seemed new and smelled very clean. Staff was amazing and extremely helpful.
I liked everything about the property.
Location is OK, on a main street with quite some traffic, rooms on the site street to still a quites room. Breakfast is not included but several a la carte, with a good choice of options. rooms has a small fridge for beverages - ( no minibar service) still good and not often found in Pachuca.
I stay in this hotel once a year, when I visit my family in Pachuca and every year everything has been constantly good in every way
The only little thing I would improve is to provide a few more bottles of water and more coffee kits in the room, but when I've asked for more, I've had them brought to my room, so no complaints 😊
Good staff , Supervisor very understanding
Na
Centrally located
Staff is courteous however slow and at times aloof .
the location was comfortable the hotel was well kept and nice the staff was friendly and very helpful on arrival
the towels where very hard and old there was a lot of noise coming from upstairs like banging it was the the worst at 3 am it was difficult to sleep because of it it was continuous during the night and early hours of the morning
Everything this is about the fourth or fifth time I stayed at this hotel
Nothing