All reviews
Everything! Especially the staff was professional and made us feel very welcome!
When people smoked on the balkony the smell traveled into our room.
A lovely hotel with exceptional food , we have been many times.
There was significant and intrusive building noise in our room for most of our stay … and our complaint was handled in a disappointing manner. We were reluctantly offered a room without a sauna ( a major attraction to us) and no financial recompense or incentives were offered as an acknowledgment of our loss of enjoyment.
Facilities, staff friendliness, location.
Beds too soft, Drinks were expensive.
Friendly and welcoming staff. Location was stunning and decor and facilities were excellent. Meals were amazing, fresh, local produce. Loved the hotel's approach to sustainability. It was great to get a guest pass for local buses and it also offered discounts on entry fees.
We found the mattress too soft. We raised this with staff after the first night, and they did try and improve the situation by putting some kind of board underneath the top layer of mattress making a slight improvement. Despite the soft mattress we would return as we loved everything else.
Fantastic - great staff, super relaxing. Wonderful
Wet room was closed for one day but that is it.
Everything - my most favorite place in the world to stay :)
Cant think of anything
Spectacularly located lovely hotel with amazing views. Staff and service were exceptional. Bed (Haestens) incredibly comfortable. Cosy, warm and inviting. Delicious food with a great variety The Spa facilities and services were wonderful (excellent full body massage) The wellness facilities are excellent - especially the panorama sauna with the amazing views and the outdoor heated swimming pool an...
I was traveling solo, and had a single room. The put me on an "allocated table" for my dinners, and it was tucked all the way at the back, making me feel even more "solo".Read more
This hotel has so much to be proud of - excellent food, great wellness, a perfect position, and professional staff. Breakfasts and dinners were a top-class, the afternoon snacks also provided a great choice for hungry hikers. The wellness area is stylishly and comfortably equipped. An extra bonus were a lot of accessories for our dog - a dog pillow, bowl, snack and even more welcoming surprises ma...Read more
This was by far the nicest hotel that my husband and I have ever stayed in. The staff was so friendly and wonderful and I think we were the only English speaking guests there and they always went above and beyond to make sure we had what we needed and all spoke English to accommodate us. The views from the entire hotel are stunning, pictures Just don't do it justice. There is so much to do close b...
The only complaint that we had is that our room was super hot which made sleeping difficult. Not sure if it was just the location of our room or if heat had turned on cuz it had been cold a few days prior but then warmed up. We tried to adjust in our room but it still remained very warm.Read more
Absolutely amazing facilities. Loved our cozy, comfortable room and the food was phenomenal!
Nothing
