Beppu Suginoi Hotel
4 stars
8.9
Very good
(2048)
4 stars
Updating price...

Beppu Suginoi Hotel

4 stars
1 Kankaiji, Beppu 874-0822
8.9
Very good
2048 reviews
Updating price...

Overview

Rating
Family-friendly hotel with 2 restaurants and 2 spa tubs This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include…Expedia Group
Family-friendly hotel with 2 restaurants and 2 spa tubs This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. Beppu SUGINOI HOTEL offers 587 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. 2 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.9
Very good
Based on 2048 verified guest reviews

Available rates

Sat 5/17
Sun 5/18

The neighborhood

1 Kankaiji, Beppu 874-0822

What's nearby

  • Suginoi Palace11 min walk
  • Beppu Rakutenchi26 min walk
  • Ichinoide Kaikan17 min walk

Reviews

8.9
Very good
2048 verified ratings
Wonderful
1411
Very good
386
Good
125
Okay
62
Fair
27
Mediocre
18
Poor
21

Summary of reviews

Guests say
Guests enjoyed the great amenities, especially the onsen and the variety of entertainment options available. The service was generally praised, with friendly staff and good dining experiences. However, some guests noted issues with cleanliness and the large crowds, which detracted from their overall experience.
AI-Generated from customer reviews
Service9 out of 10
Amenities8.5 out of 10
Location5 out of 10
Value for Price5 out of 10
Cleanliness3.5 out of 10
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All reviews

9.0
Wonderful
Simon, May 2025
Pros (+) Staff were very attentive, helpful, and friendly, making my family's stay comfortable and enjoyable. Good facilities, buffet spread and choice of drinks.
Cons (-) Thank you for the staff's great service! 👍🏻
9.0
Wonderful
Derrick, Apr 2025
Pros (+) - A true 4 star hotel that is modern, beautiful view of the bay - Roof top features a panoramic onsen with indoor and outdoor experience - There is two outdoor onsen to choose from (Tana yu & Sora yu) - they are in different buildings. Staying guests are entitle for free unlimited access to both. It felt surreal in the cold 4-6C evening of Spring. I could see smoke rising from the bath waters. - E...
Cons (-) Nothing in particular but things to keep in mind - Open air onsens is truely an outdoor experience - so it feels like people can see you. - The arcade game and bowling is not free, it is a paid per use service - Although the buffet has a lot of choice, I wouldn't eat it more than 2 nights. It is delicious for a first time stay - I could see myself getting tired of eating the same thing several day...
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10
Wonderful
Kai, Apr 2025
Pros (+) High quality food
Cons (-) Food varieties are same in three nights
9.0
Wonderful
Do, Apr 2025
Pros (+) Very excellent hot spring (onsen) facility with nice location and panoramic view and very fantastic hot spring swimming pool made us our stay very memorable and enjoyable. Buffet Breakfast and Dinner were also very diverse and delicious.
Cons (-) The view from the room where we stayed was not good due to the Aqua facility located by the window.
7.0
Good
Debbie, Mar 2025
Pros (+) The ONSEN ist nice and clean with a beautiful view. Personnel are helpful. Shuttle bus is a necessity, otherwise you need a taxi to get around. Nice view of the city.
Cons (-) Too expensive for what you get. Rooms are rather ordinary for the price. Half board is included but no Ambiance at all, crowded, noisy. Like in a canteen. Quality is only okay, it wins on quantity. I am quite disappointed by the Ambiance of this hotel, I prefer something more traditional Japanese. Just picked the wrong hotel to spend my days in Beppu.
10
Wonderful
Jimmy, Mar 2025
Pros (+) Ocean view was awesome
Cons (-) Nothing
10
Wonderful
Anonymous, Mar 2025
Satisfied
10
Wonderful
Anonymous, Mar 2025
Lovely hotel with wonderful food, great bath, and most importantly an exceptional view
10
Wonderful
Anonymous, Mar 2025
좋아요
6.8
Okay
Anonymous, Mar 2025
Good

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.