All reviews
Views were amazing
It needs refinement but I feel that should be blamed on corporate
The place is amazing, the view and the villas
They are still rebuilding it after Hurricane Otis. The Safron restauréis NOT open yet and we were not advised in advance
Great location. But lack of attention to details and cleaning is not the best
Cleaning Lack of attention to detail.
Amazing views, all of the staff were very friendly and attentive
Lots of mosquitos but our villa was covered in foliage so that was to be expected. The staff did fumigate multiple times and provided bug spray
the friendly hotel staff will remain in my memories. very nice location and hotel
obviously the mosquitoes. hi hey took care of them but unfortunately they needed to be smoked every day otherwise the outside facilities weren’t usable at the villa
great personal service, amazing venue!
prices may be off
The resort is really beautiful, however, there is no beach near by. The prices are extremely high for what if offers.
There was a 5.5 hearthquake where the epicentre was only 5 km away from the hotel, we felt it really strong during the night. No one call from the reception to ask if we where ok, there is no emergency instructions on how to proceed in an hearthquake, considering the fact that this area is common to have them.
the view and the fact that you have your own pool
you can’t be outside because you get bitten by the excess of mosquitoes, this is really bad. Also for a 5 star I have a special diet without salt and they sent the food with salt.
exclusive and private
mosquitos
everything , specially the main pool , the sunset was incredible experience .
the food was regular except the breakfast very good