Banyan Tree Bangkok
5 stars
9.0
Wonderful
(3737)
5 stars
Updating price...

Banyan Tree Bangkok

5 stars
21/100 South Sathon Road, Bangkok 10120
9.0
Wonderful
3737 reviews
Updating price...

Overview

Located in the vibrant Central Business District, Banyan Tree Bangkok is a premier 5-star hotel offering unmatched luxury and convenience. Steps from public transport and near top attractions like Siam Paragon, CentralWorld, Mahanakorn Tower, IconSiaaccorhotels.com
Located in the vibrant Central Business District, Banyan Tree Bangkok is a premier 5-star hotel offering unmatched luxury and convenience. Steps from public transport and near top attractions like Siam Paragon, CentralWorld, Mahanakorn Tower, IconSiam, and the Grand Palace. Enjoy dining at Vertigo with 360-degree views and Saffron Cruise on the Chao Phraya River. Unwind at Moon Bar, our spa, fitness center, and outdoor pool. Discover luxury at Banyan Tree Bangkok.accorhotels.com
9.0
Wonderful rating
Based on 3737 verified guest reviews

Available rates

Thu 7/31
Fri 8/1

The neighborhood - Sathon

21/100 South Sathon Road, Bangkok 10120

What's nearby

  • Embassy of Australia0.13 mi
  • Embassy of Germany0.18 mi
  • The Met Skyscraper0.41 mi
  • Si Lom MRT Station0.42 mi
  • Lumpinee Boxing Stadium0.49 mi
  • Thaniya Plaza0.54 mi
  • Embassy of Malaysia0.14 mi
  • Lumpini MRT Subway Station0.4 mi
  • Silom Complex0.42 mi
  • Sala Daeng BTS Skytrain Station0.48 mi
  • Lumpini Park0.53 mi
  • Chulalongkorn Hospital0.56 mi

Reviews

9.0
Wonderful
3737 verified ratings
Wonderful
2494
Very good
581
Good
298
Okay
153
Fair
104
Mediocre
44
Poor
63

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the service and cleanliness of the hotel, often describing the staff's attitude as poor and the facilities as outdated. While some appreciated the beautiful location and amenities, many felt that the hotel did not live up to its reputation, with several mentioning issues like bad odors and inadequate room facilities. Overall, the hotel seems to have potential but needs serious improvements in service and maintenance.
AI-Generated from customer reviews
Location6 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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Score by provider

All reviews

10
Wonderful
Mandy., Jul 2025
Pros (+) Nothing to fault
Cons (-) N/a
10
Wonderful
Peter, Jul 2025
Pros (+) ABSOLUTELY WAS FANTASTIC!!! LOVED THE ROOFTOP BAR :-)
Cons (-) NOTHING
10
Wonderful
Terry, Jul 2025
Pros (+) The room, staff, service, and amenities were exceptional, everything was thoughtfully presented and exceeded expectations.
Cons (-) Everything was perfect
4.0
Mediocre
Stefan, Jul 2025
Pros (+) Here's an improved version of your text, making it clearer, more organized, and impactful: Maintenance and Service Issues During My Stay My recent stay was unfortunately marred by several maintenance issues and a noticeable lack of attentiveness from staff, especially concerning the price I paid. Room Maintenance Issues Upon opening the wardrobe, I discovered the installed light fixture hanging lo...
Cons (-) Attention to quality and service
Read more
10
Wonderful
Mark, Jul 2025
Pros (+) Clean with great dining options - I liked the breakfast option. Pool area
10
Wonderful
Elizabeth, Jul 2025
Pros (+) The Banyan Tree is a beautiful hotel with friendly staff and excellent facilities. The breakfast was incredible. The complimentary items in the room were very welcome - we were travelling with an infant. All members of staff were helpful and kind.
10
Wonderful
Christopher, Jul 2025
Pros (+) 5 star luxury, book a room with club access you won’t be disappointed.
8.0
Very good
Anonymous, Jun 2025
Pros (+) The gym was fantastic as was the pool and the two bedroom suites- very spacious and great facilties
Cons (-) I found it hard to navigate the hotel and getting information about using the benefits was difficult- i also felt the staff wasn't interested to help us navigate the various eating options and local experiences - we very much had to do this ourselves
9.0
Wonderful
Urvi, Jun 2025
Pros (+) Got a high floor 56’th floor . Spa is fantastic. Great menu, one of Bangkok heightist rooftop bars, great restaurants & room service . The concierge were so kind helpful & superb And complimentary tuktuk to Saladange bts station
Cons (-) More lively music at bar.
10
Wonderful
Leonardo, Jun 2025
Pros (+) The rooms were spacious and clean. The staff was very kind and always available. The view from the 56th floor was amazing
Cons (-) The sauna and sunbathing area were too small for a facility of this size

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.