All reviews
from the time of arrival to the time of departure nothing was to much trouble for the staff. stayed in 5 different places during this trip and by far this was the most amazing overall
wish we stayed longer
Beautiful place, very well laid out and great landscaping. The hotel exteriors were a delight to be in. Food and staff were very good
The rooms could be a little better. A little carpeting would give a better feel
Staff were so amazing with our children, The rooms are so spacious with a stunning view.
Nothing
Hard to know where to start at Ayung. Every aspect of our stay was exceptional. The staff were an amazing group, eager to help out in any way they could. We took on a number of suggested activities from a short village walk up through the rice fields and day tour with Yogi and loved each one of them (except the drive through central Ubud - take a wide berth, we'd say!). The valley the resort has b...
No... it was all amazing!Read more
The restaurant is amazing, we had all breakfast and dinner there, all were very good in taste, and we all loved it very much. All the people are very nice and very helpful. They have different free activities in the hotel and free afternoon tea every day. The view from the hotel is amazing. The spa was very relaxing.
The toilet in our room needs renovation. There was a smell from the drainage in the toilet.
Everything is perfect and impressive views of nature.
Nothing
The staff was fabulously friendly and the service was personalized, always with a smile and a willingness to help at all times. Food was delicious and good price for a 5 star hotel.
Very peaceful location with great views. Wait staff were very friendly throughout the stay, until we checked out then you are pretty much ignored.
The free complimentary 2pm checkout does not exist. We asked to extend our checkout and we’re told our room (a princess suite) was booked so we couldn’t extend our stay. We then asked if there was another room available and we were offered a different princess suite but had to pay an additional $80. We could have kept our room of there was another identical suite available. We checked out at 12pm ...Read more
(+) staff (friendly and super-helpful employees. Tell management to get them some bonuses - they deserve it!) (+) location (beautiful nature and amazing views) (+) restaurant (absolutely superb, tasty, wide selection both meals and drinks) (+) resort (its composition, places to go) (+) value for money
(-) condition of buildings and facilities (the resort is really greatly designed, but the buildings and facilities would need thorough reconstruction. Everything can stay as it is now, but renovation is absolutely needed).