Auberge Ostapé
5 stars
9.4
Wonderful
(251)
5 stars
Updating price...

Auberge Ostapé

5 stars
Domaine de Chahatoenia, 64780 Bidarray, Pyrénées-Atlantiques
9.4
Wonderful
251 reviews
Updating price...

Overview

Luxury hotel with a full-service spa and a fitness center This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seaExpedia Group
Luxury hotel with a full-service spa and a fitness center This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool, and a business center. Auberge Ostape offers 22 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Bidarray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.4
Wonderful rating
Based on 251 verified guest reviews

Available rates

Sat 7/26
Sun 7/27

The neighborhood

Domaine de Chahatoenia, 64780 Bidarray, Pyrénées-Atlantiques

Reviews

9.4
Wonderful
251 verified ratings
Wonderful
179
Very good
36
Good
16
Okay
9
Fair
7
Mediocre
2
Poor
2

Summary of reviews

Guests say
Guests rave about the beautiful location and stunning views, with many highlighting the spacious rooms and quality of the restaurant. However, there are concerns about the service, particularly at the pool and with WiFi connectivity. Overall, the hotel offers a charming experience but requires improvements in service to reach its full potential.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service3 out of 10
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Score by provider

All reviews

10
Wonderful
Joanna, Jul 2025
Pros (+) The setting is stunning, with views of mountains and valleys. The rooms are decorated to a very high standard with antique furniture and stylish bathrooms. The view from the terrace and pool area was spectacular. The pool and it's setting was beautiful. My grandson's favourite thing was the little golf buggies which you could get around the quite spread out site in.
Cons (-) The breakfast was very good but was not included in the price which pushed the cost up considerably.
10
Wonderful
Harry, Oct 2024
Pros (+) You have to come here.
10
Wonderful
Peter, Jul 2024
Pros (+) A brilliant, brilliant hotel from reception to checking out. I have never stayed in a more beautiful hotel with such exceptional staff - and I haven’t begun to mention the exquisite food or gorgeous pool.
Cons (-) Absolutely nothing.
10
Wonderful
Nazaryan, Jun 2024
Pros (+) Beautiful property! Astonishing location
10
Wonderful
Darcy, Jun 2024
Pros (+) Absolutely beautiful location and incredibly friendly staff.
10
Wonderful
Victoria, May 2024
Pros (+) Amazing location and scenery
Cons (-) One of the most gorgeous locations
8.0
Very good
James, Oct 2023
Pros (+) Great location,beautiful place, amazing views, great food wonderful staff.
Cons (-) The beds, the pillows, for a 5 stars hotel they could do better than 2 single beds put together with a thick seams all around, they need foam mattresses.
9.0
Wonderful
Nick, Sep 2023
Pros (+) We had booked here for 3 nights, and loved it so much, we stayed longer! This was honestly the highlight of our trip to the Basque country! Not sure what we did to deserve it, but we were upgraded to the most incredible apartment with walk-in closet, office, lounge, huge bedroom and TWO bathrooms - one with a double shower and the other a full bath. Just sheer luxury. The decor is French country, ...
Cons (-) I gave this a 9 only because we missed the full hotel feel, of being able to order food and drinks by the pool. The area has nice flavoured water for guests... but no staff or phone to order. Not a deal breaker, but we did miss it. Also if the restaurant is closed, you cannot order food, so we needed to go out for that. Very small things, and we were personslly phoned before and advised... so the ...
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7.0
Good
Olivia, Sep 2023
Pros (+) Fabulous location; delicious restaurant, overpriced though
Cons (-) Very weird welcome on a last minute booking
9.0
Wonderful
Fabrice, Sep 2023
Pros (+) Fantastic location, great restaurant.
Cons (-) Swimming pool and spa area could do with a refurbishment

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.