All reviews
Restaurants and bars Beach and poolside cabanas👍
Bartender at quite pool at building 3 very unfriendly 😢
The resort is absolutely gorgeous. Staff is great, the service is out of this world! In particular, Damarys at the pool and Roman at Maria Dolores were fantastic! I wish I could remember everyone's name because the service is what truly makes this resort exceptional. Food was amazing at all of the restaurants we tried and even the room service food was great (except the pizza)! Drinks were very go...
Guest website is a little clunky and would not make reservations, had to use the kiosks. Room service items lack descriptions, so you're just kind of guessing on quantity, side items, etc. More snack items would be nice or at least sell some in the gift shop. Real creamer in the room for coffee, not the powder stuff, would also be a nice touch. Have to get up super early to "reserve" any pool seat...Read more
Food is excellent, service is wonderful, pools are well maintained
beach is a little small
Everything was 10/10
Nothing
room is large and high quality. Room was cleaned thoroughly.
Building has a vibe of expensive office building with cheap paintings. They install this membership inside membership thing, so after paying super expensive hotel price, some beach front, swimming pool and lounge are not open to you. You are ushered to a small places and consistently be reminded that you are not allowed in here and there. Who wants that for a vacation? Not a good feeling. Most of ...Read more
The rooms are gorgeous and spacious. The scent across the hotel is such and understated thing. Hospitality for people with late flights was a life saver! The bars. The decor overall was great!
The pre arrival information was not very helpful. The food was sometimes great sometimes average. The pools are limited for non inspira guests. The beach was a bit dirty and some guests save the lounge chairs without being there.
I love the location and woods
Ladies and Gentlemen, I am writing to express my dissatisfaction with the exit experience during my recent stay. This is the second time I have encountered this issue. As I was leaving after my husband settled the bill, I was rudely interrogated by the checkout staff, who insisted I needed to settle my bill. Despite explaining that my husband had already taken care of it, the tone used was disresp...Read more
Everything excellent: food, staff, locations, pools, beaches. Everything great.
The experiences/tour proposed and separately paid were not 5*, very touristic and expensive.
I loved the layout and plants
Not much:)
The hotel is fabulous. The staff are amazing. Damarys (server at the beach) was a ray of sunshine. She was so happy and positive. Also Gabriel (at building 3 restaurant) was very attentive and friendly. Love the app to reserve the restaurants. Lots of beach chairs around the pool and at the beach. Activities/entertainment are fun. Highly recommend this resort.
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