All reviews
Service of the Hotel staff
N/A
In-room dining service was excellent. Plenty of food options. Clean room and washroom.
Nothing
This hotel really exceeded all I knew in terms of Customer Focus! It was amazing to see literally every single employee, on a sample of 10+ people, trying everything they could to make my stay as good as possible. Specially Basharat (ready to manage a 5-stars hotel chain in my opinion, very professional and effective), Samir (the kindest waiter there could be), Imran (efficient and customer orient...
Wi-Fi could be better.Read more
The restaurant staff made us very comfortable. They treated us with respect and were very friendly and polite.
Helpful staff, clean rooms
Food price
Clean, elegant and well maintained. Staff are very accommodating, professional and helpful. Tousif was lovely and food at the restaurant was delightful.
Srinagar has electricity issues, the generator going on and off can be a little annoying. Property has hot cold water, but the rooms have issues with mixing water to desired temperature. It was either too hot or too cold, we have 3 rooms booked, all had the same issue
The staff was exceptionally friendly and supportive. They graciously accommodated my request for an early check-in, which I greatly appreciated as I was exhausted and in need of rest.
Nothing as such
Staff are geeat and property clean. Food is excellent.
A bit far from everything.
Room.size and thanks to the housekeeping staff ishrat and Junaid for keeping the rooms clean.
Very distance from main attractions and less breakfast options.
Pleasant secure and wonderful staff Best hotel to stay