Aqua Palace Chatan by Coldio Premium
4 stars
8.9
Very good
(686)
4 stars
Updating price...

Aqua Palace Chatan by Coldio Premium

4 stars
Ihei 260-9, Chatan 904-0102
8.9
Very good
686 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a flat-screen TV. Other amenities include down comforters, a freezer, towels, and slippers.
Rating
8.9
Very good
Based on 686 verified guest reviews

Available rates

Thu 5/22
Fri 5/23

The neighborhood

Ihei 260-9, Chatan 904-0102

What's nearby

  • Dragon Palace9 min walk
  • Akara Gallery10 min walk
  • Depot Island13 min walk
  • Sunset Beach14 min walk
  • Carnival Park Mihama Ferris Wheel in Okinawa9 min walk
  • Mihama American Village11 min walk
  • Chatan Park13 min walk
  • Terme VILLA Chula-u15 min walk

Reviews

8.9
Very good
686 verified ratings
Wonderful
441
Very good
143
Good
44
Okay
27
Fair
12
Mediocre
9
Poor
10

Summary of reviews

Guests say
Guests appreciated the spacious rooms and good amenities, especially for families. However, there were significant complaints about cleanliness, particularly regarding odors and maintenance issues. The location was also praised, but some guests experienced service-related frustrations.
AI-Generated from customer reviews
Room Size9.5 out of 10
Amenities9 out of 10
Location8.5 out of 10
Cleanliness4 out of 10
Service3.5 out of 10
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Score by provider

All reviews

7.0
Good
Samsamy78, May 2025
Pros (+) Nice apartment, well located
Cons (-) No separation between the tatami room and the living room
5.0
Fair
Amber, Apr 2025
Pros (+) The room was a good size actually quite large, one bed room with two beds and two beds in lounge but also had enough space for a couple of couches etc, and having two bathrooms and a seperate toilet was really handy. Walking distance to America town which had lots of restaurants to choose from.
Cons (-) Cant store your bags anywhere if you arrive early or leaving later, this was a deal breaker for me as we arrived 2.5hrs before check in and had to leave 4 hours after check out. Also no staff at the hotel so had to communicate via email which cause a 30-40min delay in response. There is a cleaning room which is quite large behind the reception desk, why could we not leave bags there? we left our b...
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10
Wonderful
Jean-francois, Apr 2025
Pros (+) Beautiful and confortable for our family of 4.
Cons (-) Beautiful pool and amenities. Very close to American village by walk
8.0
Very good
Nicole, Apr 2025
Pros (+) Apartment was very large and great space for family with 2 teenage kids. Walkable distance to American Village. Parking space for car. Great Japanese restaurant down stairs. More city style area, not the tropical location we thought it was going to be.
10
Wonderful
Anonymous, Feb 2025
We have a one year kid. We enjoy our stay so much. Not a problem to check in and check out at all
10
Wonderful
Anonymous, Feb 2025
Room is spacious! Room is clean and we enjoy our stay
7.0
Good
Byron, Feb 2025
Pros (+) The apartment was a short walk from the building, and it was quiet.
Cons (-) I didn’t like that there was no one in person to tell me I wasn’t in the building, and was at the annex - the self check in/out kiosk made no mention of it, so I was wandering around trying to find someone to help. The kiosk call service was also useless.
9.0
Wonderful
Anna, Feb 2025
Pros (+) Spacious condo suite good for 4 pax. 1 room is a little small, but the living room is huge with 2 beds, sofas, and tatami. Would recommend it. The izakaya below the condo is a bonus.
5.6
Fair
Anonymous, Feb 2025
We booked 2 rooms but one of the room password can not open the room. It took long tome to call and wait for staff to help. It was a cool night but we have another room to stay luckily.
7.0
Good
Kai, Jan 2025
Pros (+) Nice apartment with sufficient rooms for a large family. Short drive away to American Village.
Cons (-) Only 1 toilet in the whole apartment. Need to climb stairs to level 2 where the apartment is on, which can be tough with heavy luggage. Nothing much in the vicinity.

Amenities

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Free parking
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Hairdryer

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.