Apart-Hotel Casa Serena
4 stars
9.2
Wonderful
(60)
4 stars
Updating price...

Apart-Hotel Casa Serena

4 stars
14 Calle 5-09 Zona 10, Guatemala City
9.2
Wonderful
60 reviews
Updating price...

Overview

Family-friendly aparthotel with free valet parking and a 24-hour health club This aparthotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities includExpedia Group
Family-friendly aparthotel with free valet parking and a 24-hour health club This aparthotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe, and 24-hour room service. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a dryer and a dining area. Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Guatemala City aparthotel provides complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.2
Wonderful rating
Based on 60 verified guest reviews

Available rates

Fri 7/25
Sat 7/26

The neighborhood

14 Calle 5-09 Zona 10, Guatemala City

What's nearby

  • El Obelisco0.44 mi
  • Francisco Marroquin University0.65 mi

Reviews

9.2
Wonderful
60 verified ratings
Wonderful
46
Very good
7
Good
4
Okay
1
Fair
1
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests loved the hotel's great location, friendly service, and spacious rooms. Many appreciated the amenities like the pool and recreational areas, while some had concerns about the breakfast options and value for money. Overall, it was a pleasant stay with minor drawbacks.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Room Size9 out of 10
Cleanliness8.5 out of 10
Value for Price3 out of 10
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All reviews

8.0
Very good
Melissa, Apr 2025
Pros (+) Beautiful art on walls from Guatemala.
Cons (-) The lock did not work on our door when we arrived, but they fixed it immediately. The place was great!
10
Wonderful
Wood, Jan 2025
Pros (+) Beautiful place, extremely friendly staff, and the size of the “room” I got would make a perfect 1 bedroom apartment to live in!! I HIGHLY recommend this place. Also, there is a sports bar across the street so getting a bite to eat was quick and easy.
Cons (-) Nothing, it was great
10
Wonderful
Sarah, Jan 2024
Pros (+) Great for kids - there is a pool, swing set, and laundry available. Quiet and pleasant. Good breakfast.
Cons (-) I found out later that if I had booked through Expedia instead of Booking, I would have paid $100 instead of $173 before taxes. That is a big difference. Shop around and make sure you get the best deal.
10
Wonderful
Niv, Mar 2023
Pros (+) the large rooms, pool, jacuzzi, big 4K Netflix tv, flexible check out.
Cons (-) only thing could be better is : I’ve written them before check in on the app if I can have the quietest room possible but they didn’t answer, and in reality we had received a room facing the street that is pretty noisy also during the night.
9.0
Wonderful
Geoffrey, Oct 2022
Pros (+) large rooms/apartments. comfortable beds, excellent staff
Cons (-) poor lighting in bathroom
10
Wonderful
Kathy, Sep 2022
Pros (+) I absolutely loved EVERYTHING about this hotel. wonderful staff, gorgeous impeccably clean apartment, beautiful decorations, hot water, good breakfast, excellent location…what more can I say?
Cons (-) I was close to the pool and I was noisy during the day as I could hear many people talking. also the cleaning staff were quite loud at 6am talking as well. no noise at night… super quiet!
10
Wonderful
Hector, Jan 2022
Pros (+) everting is great promptly, kindness, calm, clean
Cons (-) n/a
10
Wonderful
Kevin, Dec 2021
Pros (+) The staff went out of their way to accommodate us. Very flexible, friendly, helpful - nothing was too much trouble. This was a return trip after 25 years - and it was as just as I remembered it. Location was also perfect for everything in Zona 10.
Cons (-) The original room we were assigned was very small and noisy (but management were very quick to move us to a much better alternative).
10
Wonderful
Charmion, Nov 2021
Pros (+) everything!
10
Wonderful
Blanca, Mar 2020
Pros (+) The location is perfect it was close to all major places, we felt very safe and the staff went out of there way to be helpful. Definitely would stay there again.
Cons (-) No complaints

Amenities

  • Outdoor pool
  • Fitness center
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 1:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.