All reviews
The staff were nice
Loud and felt dirty - very dark.
Location was convenient and served the purpose
No value for money, the reception staff was not friendly and helpful
Many issues w room. Leak under sink, no hot water at times, air conditioning made noises off and on.
The location was great! Bed was comfortable. Liked that it had a refrigerator.
Shower leaked bad unless you turned it tightly off, lighting was not great and only 1 mirror. Parking was difficult if you have a larger vehicle.
Staff was excellent and location was good
Hotel rooms are very dark and dated, there is no onsite coffee or coffee makers in the room so there is no coffee available before 7:00 am. There is no guaranteed parking so I had to park a few blocks away.
Location was fine for the town but had to walk behind hotel to get to room 304.
We left our passports in the drawer beside the bed the day we arrived. When we went to pack the evening before our flight, we noticed one of our passports was missing. We hadnt used our passports all week and the cleaners were only ones that had access to our room.
REPLACE THE ROOM LIGHT (WHITE)
Location was great. Very walkable from the hotel to downtown area, including restaurants and entertainment. Great location for going into the park. Appreciate new towels daily. Appreciated the mini bar and variety of options. The aesthetic was good. I liked the big wrap around porches and the exterior entrance to the room.
The bed was terrible. It was hard and made a terrible noise anytime someone moved. I think the sheets were the same material that wind pants were made of. The iron bed frame was impossible to lean up against and because of the foot board, nobody could sit on the end of the bed. There was not a comfortable chair to lounge in either. Nearly cut my foot on the flooring. The parking situation is very ...Read more
We were put in a room with no heat and we had to stay under the covers to remain warm. We were given an opportunity to upgrade after two days and nights of freezing. We spent our third night in a room with heat.
Original room was tiny and had no heat whatsoever. I complained to the front desk and they said a maintenance person would look into it. They did nothing but unplug the window air conditioner si it appeared they had stopped by but really did nothing to fix the heat. The bathroom was equally as cold and the baseboard heat was totally useless as was the baseboard heater in the main room. Turning up ...Read more
Location Decor Refillable toiletries dispensers, cuts down on wasteful single use plastics.
Limited parking Very small room and tiny en-suite No iced water dispenser in lobby No laundry facilities Inadequate storage for clothes.