All reviews
There was a confusion in the location. Even the Emirates pick up vehicle took us to 2 other Address hotels before dropping here
Better clarity regarding hotel location
Great restaurants, location and staff
Strange smell on the shower box
I had an amazing stay at Address Dubai Mall. The room was beautiful, the view absolutely stunning, and the breakfast was easily one of the best I’ve ever had — with plenty of delicious and healthy options to choose from. A special shout-out to Padam from housekeeping, who kept the room spotless. He was professional, attentive, always on time, thorough, and genuinely courteous. Also, the reception ...Read more
Location
Front end manager very rude when we checked in . We were very early and asked for an early check in .We understand that this can be done if it's available We then decided to pay for brkfst and relax up stairs -My wife went down to check if anything had changed regarding the room about 1 hour later . Mohammed who was the night manager on the morning of the 20/07 was rude to her and very harsh in hi...Read more
Location and services offered
Rooms need to be refurbished
The staff was the best part
Maybe the size of the bedroom which is too small compared to the size of bathroom. And we paid for club lounge to have access to food however it was in renovation and therefore it was replaced by 3 meals set at very specific time. And apart from the breakfast therefore meals were very small portions, which was very disappointing. And the fact that you have to get 2 different elevators to exit is q...Read more
Everything were exceptional, the hospitality, facilities, the atmosphere, the condition of the rooms and the stuff.. My family enjoyed the experience and for sure it won’t be the last time..
The only thing I regret, that I stayed one night only.
The hotel is nice and in good location , connected to Dubai Mall
All was fine, but when booking.com has written that i hv free breakfast plus room upgrade, and i hv booked in advance, when i checked in i had no room upgrade, they informed me they dont hv room available n all reserved, how ?
The room is so good and comfortable
It location
Service Plus service took several minutes to reach and person registered request to bring shaving kit 2 times but nobody showed up. We requested luggage help but nobody showed up either.