Ace Hotel and Swim Club
4 stars
7.5
Good
(1502)
4 stars
Updating price...

Ace Hotel and Swim Club

4 stars
701 East Palm Canyon Drive, Palm Springs, CA 92264
7.5
Good
1502 reviews
Updating price...

Overview

Rating
Suburban hotel with 2 outdoor pools and a full-service spa This hotel features 2 outdoor pools, a full-service spa, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terraExpedia Group
Suburban hotel with 2 outdoor pools and a full-service spa This hotel features 2 outdoor pools, a full-service spa, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a hot tub are onsite. Ace Hotel and Swim Club offers 179 accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
7.5
Good
Based on 1502 verified guest reviews

Available rates

Sun 5/11
Mon 5/12

The neighborhood - Twin Palms

701 East Palm Canyon Drive, Palm Springs, CA 92264

What's nearby

  • Moorten Botanical Garden and Cactarium9 min walk

Reviews

7.5
Good
1502 verified ratings
Wonderful
705
Very good
260
Good
216
Okay
119
Fair
101
Mediocre
39
Poor
62

Summary of reviews

Guests say
Guests appreciated the great location and friendly service, but many expressed concerns about cleanliness and the condition of the rooms. The atmosphere was generally enjoyable, especially around the pool, but some found the noise levels and the presence of children disruptive.
AI-Generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Atmosphere8 out of 10
Room Size2.5 out of 10
Cleanliness2 out of 10
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Score by provider

All reviews

7.0
Good
Luke, Apr 2025
Pros (+) It’s a great vibe, cool spot and has great aesthetics in common areas
Cons (-) The rooms are very poor quality overall especially during peak season pricing. The “tent” walls in bedrooms means it never feels clean and bedroom doors do not fit their frames (in 3 rooms we have stayed in) meaning you hear and smell everything from neighbours. Water pressure in bathrooms compared to other hotels in the area is very poor.
6.0
Okay
Terrie, Apr 2025
Pros (+) The kids pool was closed so pool was full of toddlers and small children, so pool got cloudy and didn’t feel clean toddlers in the hot tub even though it says clearly that young toddlers not permitted , tub wasn’t it clean / cloudy and weird white substance floating in it So we avoided it rest of trip
Cons (-) Pool availability, too crowded, too many small kids And toddlers in the hot tub , Pool gets cloudy
1.0
Poor
Neal, Apr 2025
Pros (+) The location and landscape were great.
Cons (-) The black mold growing in our bathroom shower.
5.0
Fair
Mathilde, Mar 2025
Pros (+) Friendly staff. Views
Cons (-) Lack of sun beds. Cleanliness. Seemed Short-staffed
6.0
Okay
Sandra, Mar 2025
Pros (+) Nice, helpful staff
Cons (-) No in-room coffee pot, no dressers or other spaces for folded clothes. Furniture was bargain basement. Loud music from pool. Room looked tired.
1.0
Poor
Bec, Mar 2025
Pros (+) Nothing
Cons (-) It was not a four star hotel at all. It was not clean and the beds were terrible. We refused to stay here and moved hotels.
6.0
Okay
Jane, Feb 2025
Pros (+) Staff was friendly and helpful.
Cons (-) Basic hotel amenities like slippers in rooms, hot water kettles.
3.0
Poor
Verified Hotel Guest, Feb 2025
Pros (+) The location and the pool
Cons (-) The HVAC wasn?t working. We couldn?t get the air conditioner to turn off so their repairman came. Then we couldn?t get the heat to go off.
7.0
Good
Jacques, Feb 2025
Cons (-) There was construction work at the bar. It was not mentioned on the website while booking !!
9.0
Wonderful
Nick, Feb 2025
Pros (+) Food in diner great if a little large portioned and expensive. Pool and room super.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.