All reviews
Love the Arrive concept. Everything about it!
I liked everything.
Good location, easily accessible. Rooms are spacious and nicely designed.
The facilities and rooms feel a bit run down. Food in the restaurant is too basic. Cleanliness was an issue, overall. Windows are small and there is a lack of daylight in the rooms
Great location, nice and clean amenities, friendly and welcoming manager.
This was my first time staying at this property after being unable to book a reservation at my usual hotel in Palm Springs—and unfortunately, it was a bit disappointing from the start. The check-in process was unprofessional and disorganized. It takes place at their bar, which is not clearly marked or intuitive for arriving guests, and not a proper place to welcome guests. When we approached the b...Read more
This was our 4th year staying at Arrive...and for obvious reasons. The location is away from downtown, the "adults only", the onsite restaurant, and of course, the staff.
Our bed had a "dip". We found upon flipping the mattress, the "dip" was due to the wooden slats falling of the box spring/base. We also discovered stains on the mattress pad. However, it was quickly resolved. Thank you!
Everything about this property is 10/10.
Beautiful and clean
I didn’t like that we had to leave
The pool
I didnt like the staff. When we arrived we waited for a long time and the receptionist was chatting with some else. Really bad customer service. For the price they charge is not worth it
Quiet and relaxing hotel. Beautiful pool and lounge area. Beds very comfortable. Staff were very friendly.
Shower area could have privacy curtain.
The pool area and restaurant were both really nice. As far as the rooms, I highly recommend getting one with a patio - it was nice to have the extra space. I liked the way the room was decorated, and the bed was very comfortable.
My stay was a 9 or 10 rating UNTIL I was told that check out was firmly 11am unless you woke up at 7am to text the front desk to enter a "lottery" to try to get later check out. Long story short, I got in at 3am the night before, ruined my sleep to wake up and send that dumb text 4 hours later, and then when I woke back up at 9:30am, learned that I hadn't even been selected for late check out. Ins...Read more
