All reviews
The property was clean. The Front Desk staff, kitchen personnel and housekeeping were all friendly and helpful. And lastly, the bed was veryyyyyyyy comfortable and the breakfast selections hit the spot.
I think the entrance and lobby area should have had better signage.
Excellent hotel. This is my 2nd time staying here. The customer service is wonderful. The hotel and rooms are clean and very modern. The bed is very comfortable and the room is quiet with very good soundproofing. The air conditioner works well for the Merida climate. The shower has very good water pressure and hot water. I also loved the bath. I had to work during my stay and the wifi has a very g...
Nothing. everything was great.Read more
New facilities and in good shape Staff so friendly
Buffett could have a bit more of variety Entrance of hotel should have better signs at street level
Wonderful hotel,great staff,free parking available,very tasty breakfast included with different choices, perfect accommodation for our family of three.Every day, housekeeping. Loved it.I am giving 9 out of 10 only because a 10 could be considered impossible to be reached .
It's a little too far from downtown,not walkable distance. But this was our choice ,to stay away from noise. AKEN has perfect soundproof.
Excellent room, huge bath, free carpark, easy access to restaurants.
Didn’t have a facility to charge food/drinks back to my room.
Nice, comfortable rooms. Excellent staff. Perfect cleanliness.
Sounds are a bit noisy.
The Hotel was wonderfully designed and furnished. The beds were comftable. The staff was so nice and serviceminded. Loved it!
The bed and sheets are very clean and comfortable. You can sleep well.
Price for Xmas dinner it’s expensive and not that great but we don’t want to leave the place
We enjoyed a five-night stay at Akem Mind, a relatively new hotel that exceeded our expectations. Room: Our spacious room was impeccably clean and well-maintained. Rooftop pool and gym: The rooftop terrace pool was a highlight- beautiful with cristal clear water and with the convenience of ordering drinks and food to enjoy poolside. Gym was great as well. Dining: While breakfast was satisfactory, ...
Breakfast could be a bit better, they could offer more variaty.Read more
The facilities are brand new and they really invested in interior design. Staff was friendly and helpful
The breakfast was included. However I would not have breakfast in the hotel again because food in Merida is fantastic and wasting a meal in a continental breakfast is not worthy. Location is on PROLONGACIÓN Paseo Montejo so it is NOT walking distance from any of the touristic attractions
