21c Museum Hotel Lexington
4 stars
8.7
Very good
(506)
4 stars
Updating price...

21c Museum Hotel Lexington

4 stars
167 West Main Street, Lexington, KY 40507
8.7
Very good
506 reviews
Updating price...

Overview

Rating
21c Museum Hotel Lexington is an 88 room boutique hotel, contemporary art museum, cultural center and home to Lockbox restaurant. Woven into the fabric of downtown Lexington, 21c welcomes both visitors and the local community to enjoy the curated exhaccorhotels.com
21c Museum Hotel Lexington is an 88 room boutique hotel, contemporary art museum, cultural center and home to Lockbox restaurant. Woven into the fabric of downtown Lexington, 21c welcomes both visitors and the local community to enjoy the curated exhibitions and cultural programming.accorhotels.com
Rating
8.7
Very good
Based on 506 verified guest reviews

Available rates

qua 4/16
qui 4/17

The neighborhood - Downtown

167 West Main Street, Lexington, KY 40507

What's nearby

  • Odd Fellows Temple Lexington Kentucky1 min walk
  • Lexington History Center1 min walk
  • Lexington Public Library2 min walk
  • Arts Place4 min walk
  • Red Barn Radio4 min walk
  • Kentucky Theater5 min walk
  • John Hunt Morgan Memorial1 min walk
  • John C. Breckinridge Memorial1 min walk
  • Victorian Square Mall4 min walk
  • First Presbyterian Church Lexington4 min walk
  • Henry Clay's Law Office5 min walk
  • Lexington Opera House5 min walk

Reviews

8.7
Very good
506 verified ratings
Wonderful
322
Very good
67
Good
41
Okay
19
Fair
28
Mediocre
10
Poor
19

Summary of reviews

Guests say
The hotel had a great location and exceptional staff, but guests were disappointed with the cleanliness standards, particularly with stained and ripped bed sheets. The valet parking service was seen as overpriced, causing frustration. While some appreciated the unique ambiance and good amenities like the restaurant's dessert, many mentioned flaws like defective items in their rooms and a lack of basic facilities such as microwaves.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Amenities2 out of 10
Bed Comfort1.5 out of 10
Cleanliness1 out of 10
Parking0.5 out of 10
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Score by provider

All reviews

10
Wonderful
Ryan, Feb 2025
Pros (+) Absolutely comfortable clean and refreshing lock box staff was wondering ty for your help
4.0
Mediocre
Amy, Feb 2025
Pros (+) Nice property
Cons (-) The pillows were rock hard. The robes in the room were dirty. The room stayed extremely cold even with the heat on 75. They didn’t have a breakfast in the morning.
9.0
Wonderful
Chris, Feb 2025
Pros (+) Clean art
Cons (-) No parking other than valet
8.0
Very good
Christopher, Feb 2025
Pros (+) The bar area and staff were great. Really good drinks and food.
9.0
Wonderful
Meghan, Feb 2025
Pros (+) Loved the room, the front desk staff and the overall vibe! So much natural light. Cozy robes. In room coffee was excellent!
Cons (-) Wish the room service was available a little later. My flight was late and there was nothing I could get at the hotel besides items in the room mini bar and I needed a little more.
8.0
Very good
Dana, Jan 2025
Cons (-) Coffee maker did not work in our room
10
Wonderful
Wilson, Jan 2025
Pros (+) walking distance to downtown attractions
10
Wonderful
Pierce, Jan 2025
Pros (+) We loved the location, we didn't arrive early enough to enjoy the art but would stay again to do that! We loved the check in staff, they were wonderful.
Cons (-) The clocks in the room were an hour ahead of time, we didn't know that and thought we were late for our event. Please update clocks.
9.0
Wonderful
Gina, Jan 2025
Pros (+) Eclectic, nice location, very comfortable beds
Cons (-) While location was nice, it was near the bar scene so it got alittle loud and rowdy in the midnight-2am hours. You could hear conversations and arguments going on outside. Nothing the hotel can do about that
10
Wonderful
David, Jan 2025
Pros (+) Property was very clean, walking distance to Rupp, and staff was very friendly and welcoming.

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.