21c Museum Hotel Durham
4 stars
8.0
Very good
(522)
4 stars
Updating price...

21c Museum Hotel Durham

4 stars
111 North Corcoran Street, Durham, NC 27701
8.0
Very good
522 reviews
Updating price...

Overview

Art Museum Meets Boutique Hotel in downtown Durham, North Carolina. Standing tall and proud in the center of downtown Durham, 21c Museum Hotel Durham is a full-service boutique hotel located within a contemporary art museum offering more than 10,500 accorhotels.com
Art Museum Meets Boutique Hotel in downtown Durham, North Carolina. Standing tall and proud in the center of downtown Durham, 21c Museum Hotel Durham is a full-service boutique hotel located within a contemporary art museum offering more than 10,500 square feet of art filled exhibition and event space. The 21c Museum Hotel Durham offers 125 luxurious guest rooms and suites, and The Counting House restaurant featuring Chef Melanie Wilkerson's seasonal North Carolina menus.accorhotels.com
8.0
Very good rating
Based on 522 verified guest reviews

Available rates

Thu 7/31
Fri 8/1

The neighborhood - Downtown

111 North Corcoran Street, Durham, NC 27701

What's nearby

  • Hill Building1 min walk
  • Durham Performing Arts Center5 min walk
  • Durham Centre9 min walk
  • Brightleaf Square11 min walk
  • Triangle Brewing Company17 min walk
  • Carolina Theatre4 min walk
  • Durham Bulls Athletic Park7 min walk
  • Durham Athletic Park Stadium11 min walk
  • John Sprunt Hill House16 min walk

Reviews

8.0
Very good
522 verified ratings
Wonderful
270
Very good
80
Good
58
Okay
31
Fair
34
Mediocre
20
Poor
29

Summary of reviews

Guests say
Guests appreciated the great location and unique atmosphere of the hotel, along with friendly staff and nice amenities. However, many expressed dissatisfaction with the service, room size, and cleanliness, noting issues such as delays in room readiness and small room dimensions. Overall, while the hotel has potential, improvements are needed in several areas to enhance the guest experience.
AI-Generated from customer reviews
Location9 out of 10
Atmosphere8.5 out of 10
Amenities8 out of 10
Cleanliness2.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
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All reviews

8.0
Very good
Anonymous, Jul 2025
Pros (+) Cool location downtown. The hotel itself is really fun with an art gallery and things to walk around and look at. The view from my room was great, and the bed was pretty comfortable. Staff was friendly and helpful.
Cons (-) The building is old and the windows aren’t well insulated. I was there in the summer heat dome and it was pretty hot in my room even with the shades down and the ac on blast. Seems like the vent was pointed straight at the little entry hall where the door was so maybe was loosing the cool air to the hall. I think a fan or something to circulate the air would have been helpful.
10
Wonderful
Annishe, Jul 2025
Pros (+) I loved the location, the staff, art installations, amenities included, room design, bed comfort, and the night cap.
Cons (-) The only minor issue I had was not having a microwave in the room.
10
Wonderful
Stephen, Jul 2025
Pros (+) Location
Cons (-) Expensive parking
10
Wonderful
Kristen, Jul 2025
Pros (+) The property is absolutely stunning. Comfortable room with a stunning view. Lovely artwork throughout. Friendly staff. Would definitely book this hotel again for future trips.
8.0
Very good
Ken, Jul 2025
Cons (-) coffee machine was hard to figure out
2.0
Poor
Anonymous, Jun 2025
Pros (+) The museum and proximity to great food and night life.
Cons (-) Had to change rooms, first room had a bad smell and the refrigerator didn’t work. Second room the shades on one side of the room were broken and couldn’t be opened. Tv had bad signal. Charging ports on right side of bed were dusty and inoperable.
7.0
Good
Sarah, Jun 2025
Pros (+) It is in a great location.
Cons (-) We arrived well after check in and our room still wasn’t ready. Instead of offering a solution or a benefit, the woman checking us in told us in kind of a matter of fact, “these things happen” way. The manager did eventually solve the problem.
10
Wonderful
Taniqueka, Jun 2025
Pros (+) Ok, for anyone taking the time to read these reviews, BOOK NOW! So, I am a bit of a snob when it comes to hotel stays. I expect to receive everything I paid for which includes the customer service. Therefore, I pay for top notch quality and that is exactly what I received. Let's start with my arrival. I didn't have to worry about parking because Stan took care of valet parking before I could say o...
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7.0
Good
Linda, Jun 2025
Cons (-) The mattress was very uncomfortable certain lights were out and even with them on, the room was poorly lit especially for those with low vision The bar menu is too limited and bar hours are too short.
10
Wonderful
Jack, Jun 2025
Pros (+) All good and would stay there again!
Cons (-) Mo

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business center
  • Flat-screen TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.