All reviews
Cool location downtown. The hotel itself is really fun with an art gallery and things to walk around and look at. The view from my room was great, and the bed was pretty comfortable. Staff was friendly and helpful.
The building is old and the windows aren’t well insulated. I was there in the summer heat dome and it was pretty hot in my room even with the shades down and the ac on blast. Seems like the vent was pointed straight at the little entry hall where the door was so maybe was loosing the cool air to the hall. I think a fan or something to circulate the air would have been helpful.
I loved the location, the staff, art installations, amenities included, room design, bed comfort, and the night cap.
The only minor issue I had was not having a microwave in the room.
Location
Expensive parking
The property is absolutely stunning. Comfortable room with a stunning view. Lovely artwork throughout. Friendly staff. Would definitely book this hotel again for future trips.
coffee machine was hard to figure out
The museum and proximity to great food and night life.
Had to change rooms, first room had a bad smell and the refrigerator didn’t work. Second room the shades on one side of the room were broken and couldn’t be opened. Tv had bad signal. Charging ports on right side of bed were dusty and inoperable.
It is in a great location.
We arrived well after check in and our room still wasn’t ready. Instead of offering a solution or a benefit, the woman checking us in told us in kind of a matter of fact, “these things happen” way. The manager did eventually solve the problem.
Ok, for anyone taking the time to read these reviews, BOOK NOW! So, I am a bit of a snob when it comes to hotel stays. I expect to receive everything I paid for which includes the customer service. Therefore, I pay for top notch quality and that is exactly what I received. Let's start with my arrival. I didn't have to worry about parking because Stan took care of valet parking before I could say o...Read more
The mattress was very uncomfortable certain lights were out and even with them on, the room was poorly lit especially for those with low vision The bar menu is too limited and bar hours are too short.
All good and would stay there again!
Mo