All reviews
This beautiful hotel is in the perfect location and the staff are next level hospitality agents. It’s a very casual vibe while still being upscale and amenity rich.
The pillow menu!
The staff were exceptional with a special thanks to Richard, Alex and Anna who went above and beyond to make us feel at home. They were very knowledgeable about Guanajuato and were very very ready to suggest local points of interest, restaurants and generally make our stay so enjoyable. The hotel was very elegantly and comfortably furnished and the location was right on the main square. Once insid...
More cupboard/drawer space in the room would have been usefulRead more
Location and exceptional details!
Gym facilities need improvement. Limited equipment and the cycling bike was broken.
Staff was very attentive and went out of their way to accommodate our requests. Room was large, very well appointed, and the location was perfect
Wish they had an onsite restaurant but there were many good options within a few minutes walk
Service was excellent! Location is the best.
Wife says the bed was a bit hard, but I slept great.
The hotel is in a perfect location and is a very nice place The staff are all Fantastic and cannot do enough for you
Our room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till late
Very good hotel right on the main square adjacent to park and Teatro Juarez. Quick walk to cathedrals and other Guanajauto sights. Very comfortable lobby and rooms. Nicely furnished, comfortable bed and seating area in the room.
Had a low ceiling over the sink and bumped my head a couple of times...! My bad.
Location Cleanliness Quiet room
Restaurant is too loud (Valadez)