All reviews
The Staff were very friendly and helpful.
The Night Auditor unfortunately knocked me awake at 04H13 on the evening of my arrival and then called me to say I called which I did not. I reported it to the General Manager. She wrote a letter of apology and sent a gift to my room and in addition offered 1 free nights's stay. There was a damp spot in the room where the wallpaper was coming off.
Breakfast was great. Set outside by the balcony.
The location was excellent
Nothing
The estate is exceptional, the staff ensured my stay was epic, so kind and loving and attentive. my schedule while in south Africa was extremely busy however the staff where able to assist 24/7 with no complaints. i hope to return in the future xx
the fact i couldn't stay longer
There was a great choice of breakfasts, the staff were extremely friendly and helpful and the location was great. It was only about 20 minutes from the airport, and an easy drive to Rosebank and Sandton.
While the room was very spacious and well-appointed, the bathroom was a bit tired.
Garden pool Gym room was first class
Tv channel use to freeze
Staff were very friendly, breakfast was delicious, in summary we all enjoyed our stay and wish we stayed longer.
We did not receive coffee with breakfast, and they were uncertain when we could come for breakfast since I had to be at the university early in the morning. They did not seem eager to assist me with an early breakfast. But in the end, breakfast was nice.
A little slice of heaven tucked away in Jhb. I loved the calm and serenity of the place, the wonderful staff, the luxurious comfort, and the superb breakfast. All in all a great experience.
That i disdnt stay longer!
The staff was super friendly. They always greeted us and were very interested in knowing how our stay was and what they could do better. The meals were delicious, and the chef was always present to talk with us. The hotel ambiance seems like a small antique palace, which makes you feel like a prince. Upon our arrival, we were received with a non-alcoholic cocktail.
I can't think of something I didn't like.
food at restaurant could be better
