1 Hotel Hanalei Bay
5 stars
8.9
Very good
(291)
5 stars
Updating price...

1 Hotel Hanalei Bay

5 stars
5520 Ka Haku Road, Princeville, Kaua'i, HI 96722
8.9
Very good
291 reviews
Updating price...

Overview

Luxury resort on the beach, with 2 outdoor pools Spend the day catching some rays at the beach, relaxing by one of 1 Hotel Hanalei Bay's 2 outdoor swimming pools, or pampering yourself at the full-service spa. 1 Hotel Hanalei Bay offers 252 air-condiExpedia Group
Luxury resort on the beach, with 2 outdoor pools Spend the day catching some rays at the beach, relaxing by one of 1 Hotel Hanalei Bay's 2 outdoor swimming pools, or pampering yourself at the full-service spa. 1 Hotel Hanalei Bay offers 252 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Princeville resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room, a 24-hour fitness center, and complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.9
Very good rating
Based on 291 verified guest reviews

Available rates

Wed 7/23
Thu 7/24

The neighborhood

5520 Ka Haku Road, Princeville, Kaua'i, HI 96722

What's nearby

  • Hideaway Beach5 min walk
  • Hanalei Beach Park4.6 mi
  • Puupoa Beach6 min walk
  • Hanalei Pier4.6 mi

Reviews

8.9
Very good
291 verified ratings
Wonderful
174
Very good
47
Good
35
Okay
11
Fair
7
Mediocre
8
Poor
9

Summary of reviews

Guests say
Guests appreciated the beautiful location and views of the hotel, but many expressed dissatisfaction with the service quality and cleanliness of the facilities. While some enjoyed the food and amenities, others found them lacking and overpriced. Overall, the hotel has potential but needs significant improvements in service and maintenance to meet guest expectations.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness2 out of 10
Service1 out of 10
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All reviews

4.0
Mediocre
Teresa, Jul 2025
Cons (-) We were recommended 1 Hotel Hanalei Bay by a number of people and were genuinely excited for our stay. The hotel itself is undeniably beautiful and picturesque, but as a 5-star resort, it fell short in several key areas. We arrived at 3:30 PM (check-in is at 4 PM), and while they took our luggage and stroller to be delivered to the room (which we appreciated), we assumed we’d be heading up shortly...
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7.0
Good
Maxim, Jul 2025
Cons (-) quality of food was poor and expensive
10
Wonderful
Natalia-marva, Jul 2025
Pros (+) The view was awesome
10
Wonderful
Michael, Jun 2025
Pros (+) Spectacular location , environmental considerations, friendly service, adult infinity pool
Cons (-) Difficult to contact front desk, lack of ice machines
10
Wonderful
Anonymous, Jun 2025
Cons (-) More on premise Dining after 5pm
10
Wonderful
Elling, May 2025
Pros (+) Everything was top notch.
Cons (-) All good.
8.0
Very good
Sofia, May 2025
Pros (+) I liked most of the staff -they're friendly. Great gym Nice sushi restaurant nice room easy check in process good beach service
Cons (-) The room didn't get cleaned early in the day - 1 day it got cleaned around 6pm and we had to raise it with the hotel. The food was good, but not out of this world. Plus everything was very expensive (mother's day buffet of $145pp and it was decent - not worth the money in my opinion) Definitely understaffed - very obvious. We had to wait ages for our bill at dinner one night and we also had an enc...
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10
Wonderful
Yaniv, May 2025
Pros (+) Best holiday ever Must visit this hotel A place you never forget
Cons (-) Nothing
10
Wonderful
Yvette, Apr 2025
Pros (+) Everything about the hotel was exceptional. Especially the staff including Anthony who took care of us at check in. They made us feel at home.
9.0
Wonderful
James, Apr 2025
Pros (+) Location
Cons (-) Food options/ that said good recommendations off site

Amenities

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License numberTA-163-548-3648-01