All reviews
The reception service was very nice, helpful and kind, the room was clean, the lobby is beautiful, and the swimming pool was clean and intimate, the facial massage was just excellent!!!
The room was located on the back side of the street, with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection, and other hotel services.There were no slippers for the spa/pool and there was no possibility of guaranteed late check-out even for an extra fee, which was a huge inconvenience when the family need that. After 4 days of asking at t...Read more
Best hotel ever stayed in. Amazing staff so well trained and incredibly customer focused. Beautiful furnishings and colour schemes. Sound proof rooms, blackout curtains so sleep is good here. So much included / filtered water in rooms, help yourself to a glass of wine or an apple in the lounge area etc. Good advice for restaurants and fado.
Everything you would expect from a top 5 star hotel. Bruno’s welcome and service is exceptional!
All was perfect
Everything was more than great
The issues was that there were no issues at all
The location was perfect, close to the Fado restaurants and quaint streets to explore. The indoor pool was lovely on a rainy day after exploring.
The breakfast was excellent with enough vegan options. I really liked the location, handy for jogging along the watefront, quiet but only a short walk to the center. The gym is also good.
I liked it all.
Centrally located hotel with a super friendly and helpful staff. Room was adequate and clean with a small balcony. The breakfast buffet was good and the wait staff was courteous and efficient. There is a museum in the hotel which you can visit... archaeological items found while excavating the hotel's foundation... interesting! The hotel is located among many restaurants and shops.
All good... no complaints. Obrigado!
As a history buff, the best part of this hotel was that there was a museum with Roman ruins right inside! The location was perfect, within walking distance of many of the best restaurants, shops, and museums. We didn't have breakfast included so only had it twice but both times it was delicious and plentiful, with many selections. The staff was great as well, especially Bruno who was so helpful th...
We didn't get welcome drinks when we arrived but saw that everyone else did, sadly.Read more
What a FABULOUS SURPRISE!!! It’s a five star hotel in a great location , but deserves an extra ( making it 6 ) for ALL the AMAZING staff , their kindness , & service WAY above & beyond what is normal & expected in a hotel of this class . Without exception , everyone from SORAIA ( front desk manager ) CATARINA ( reception ) ANTÓNIO ( bell boy ) EDSON ( night auditor ) STEPHANO & VALENTINA ( restaur...
